Not satisfied or do you want to make an exchange?

You can contact us via Whatsapp, or send an e-mail to, specifying:
Name and surname
A telephone number
The reasons for the return or exchange
You can return or exchange one or more products within 14 days from the date you received the package.
We will issue the refund within 48 hours from receipt of the return at our office. 
Lordh reserves the right to refuse returns / exchanges that are not intact or well preserved.